We respond to every message personally — usually within 24 hours, always within 2 business days.
Share a fake or suspicious POP sample to help us improve detection.
fraud@pop-check.co.zaCustom pricing, API access, or team accounts for larger businesses.
sales@pop-check.co.zaWe read every single one.
We'll get back to you within 24 hours.
By using POPcheck, you agree to these Terms of Service. If you do not agree, please do not use the platform.
POPcheck provides automated analysis of proof-of-payment documents to assist in identifying potential fraud indicators. Results are provided as a risk assessment, not a guarantee.
You may not use POPcheck to upload illegal content, attempt to reverse-engineer our detection methods for fraudulent purposes, or abuse the platform's usage limits through automated means.
Subscription plans renew automatically unless cancelled. Founding member pricing is locked for the lifetime of the account and is non-transferable.
POPcheck is provided "as-is." We are not liable for losses arising from reliance on analysis results, technical downtime, or third-party fraud that occurs despite a low-risk assessment.
These terms are governed by the laws of South Africa, including the Electronic Communications and Transactions Act (ECTA).
We collect your email address for authentication, and metadata about your uploads (filename, risk score, timestamp) to power your History page.
Uploaded documents are analyzed and then deleted. We do not retain copies of your proof-of-payment files after processing completes.
We use Google Cloud (Document AI, Vision API, Gemini) and Firebase for processing and infrastructure. These providers process data on our behalf under their own data processing agreements.
You may request a copy of your data or full account deletion at any time by emailing support@pop-check.co.za. We respond to data requests within 30 days.
Data is encrypted in transit (HTTPS) and at rest. Access to production systems is restricted and logged.
POPcheck is committed to processing personal information in accordance with South Africa's Protection of Personal Information Act, 2013.
We process personal information only for the specific, explicit purpose of providing proof-of-payment verification — and only with your consent, given when you create an account.
We collect only what is necessary: your email for authentication, and upload metadata for your usage history. We do not collect ID numbers, banking credentials, or unrelated personal information.
Our designated Information Officer can be reached at privacy@pop-check.co.za for any POPIA-related requests, including access, correction, or deletion of personal information.
Some processing (Google Cloud, Firebase) occurs on servers outside South Africa. These providers maintain data protection standards consistent with POPIA's cross-border transfer requirements.
If you believe your information has been processed unlawfully, you may lodge a complaint with the Information Regulator of South Africa at inforeg.org.za.